Refund Policy

Refund and Cancellation Policy for CruiseoBook

Effective Date: September 24, 2026. Cruise bookings are governed by the cancellation and refund rules of the applicable cruise provider, booking supplier, and fare type. CruiseoBook helps customers understand those rules and submit support requests, but refund eligibility is not guaranteed unless confirmed in the provider's booking terms.

Before You Book

Please review the total fare, taxes, fees, deposit amount, final payment deadline, cancellation window, passenger details, and travel document requirements before confirming a reservation. Prices and availability can change until the booking is confirmed.

• -Passenger names and contact details
• -Cruise line, ship, itinerary, cabin category, and sailing date
• -Total fare, taxes, fees, deposit amount, and final payment deadline
• -Cancellation window, change fees, refund rules, and no-show policy
• -Passport, visa, health, insurance, and travel document requirements

How Refund Requests Are Handled

• -Contact CruiseoBook at +1-000-000-0000 or support@cruiseobook.com with your booking reference and cancellation request.
• -We will help review the fare rules, cruise provider policy, payment status, and any applicable deadlines.
• -If a refund, future cruise credit, or change option is available, timing and amount will depend on the provider rules and payment processor timelines.
• -Some deposits, service fees, taxes, port charges, insurance, excursions, dining, beverage packages, or promotional fares may be partially or fully non-refundable.

Non-Refundable and Partially Refundable Items

Certain charges may be non-refundable or refundable only under limited conditions. These may include deposits, promotional fares, supplier service charges, CruiseoBook service fees if disclosed before purchase, travel protection, third-party excursions, transfers, specialty dining, onboard packages, and payment processing charges. The final decision depends on the terms attached to the booking.

Cruise Line Cancellations or Schedule Changes

If a cruise provider changes or cancels a sailing, available remedies may include rebooking, future cruise credit, or a refund, depending on the provider's policy and the circumstances. CruiseoBook can help you review the options communicated by the provider.

Refund Timing

Approved refunds may take time to appear depending on the cruise provider, supplier, payment processor, issuing bank, and original payment method. CruiseoBook can provide support updates when available, but we do not control bank or supplier processing times.

Travel Protection

Travel insurance or protection plans may help with certain covered events. Coverage, exclusions, and claim decisions are controlled by the insurance provider and policy terms.

Contact for Cancellation Support

For cancellation or refund questions, call +1-000-000-0000 or email support@cruiseobook.com with your name, booking reference, sailing date, and reason for the request.